Frequently Asked Questions
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We recommend reserving your rentals at least 4 weeks ahead to ensure availability and smooth delivery.
Our services cover weddings, baby showers, birthdays, sweet sixteen and community gatherings with tailored rental options.
Yes, we provide professional setup and takedown to make your event hassle-free from start to finish.
Absolutely, our packages are flexible to match your specific event needs and preferences.
Yes we do offer customer pick up for DIY rentals. For all other packages we deliver and pick up.
We charge by the mile per round trip, so our delivery fee includes cost of delivery and pick up.
All of our rental items are cleaned before being rented out for the next event.
In the event that a rental item is damaged during your event and can not be repaired, these items will be charged to your account at replacement cost. Please see the reverse side of our contract for details..
10% down payment is nonrefundable after the payment is made. If canceled within 20 days 50% of all items will be charged. If canceled within 10 days of the event 75% of all items will be charged. If the truck is already loaded (trucks get loaded the night before) and any item, or whole order is canceled – there is still a 100% charge.
