How far in advance should I book party rentals?
We recommend reserving your rentals at least 4 weeks ahead to ensure availability and smooth delivery.
What types of events do you support?
Our services cover weddings, baby showers, birthdays, sweet sixteen and community gatherings with tailored rental options.
Are there setup and cleanup services included?
Yes, we provide professional setup and takedown to make your event hassle-free from start to finish.
Can I customize the rental packages?
Absolutely, our packages are flexible to match your specific event needs and preferences.
Do you offer customer pick up?
Yes we do offer customer pick up for DIY rentals. For all other packages we deliver and pick up.
Is there a delivery fee?
We charge by the mile per round trip, so our delivery fee includes cost of delivery and pick up.
Are rental items cleaned before each use?
All of our rental items are cleaned before being rented out for the next event.
What happens if a rented item gets damaged during the event?
In the event that a rental item is damaged during your event and can not be repaired, these items will be charged to your account at replacement cost. Please see the reverse side of our contract for details..
What is the cancellation policy?
- 10% down payment is nonrefundable after the payment is made.
- If canceled within 20 days 50% of all items will be charged.
- If canceled within 10 days of the event 75% of all items will be charged.
- If the truck is already loaded (trucks get loaded the night before) and any item, or whole order is canceled – there is still a 100% charge.